Return Policy and Refund Policy
Last updated: 2026. April
Thank you for the Nutricity Hungary He chose an online store.
Our goal is to have every customer fully satisfied with every purchase. If you are not satisfied with your order, please review the following refund and return policy.
1. Return authorization
Since we sell health and nutrition supplements, product safety is of paramount importance to us.
Due to hygiene and quality control reasons, we can only accept returns under certain conditions.
We accept returns if:
- Received a damaged, defective, or unsuitable product.
- The product is unopened, unused, and comes in its original packaging.
- You will submit a return request within 30 days from the date of product delivery.
Non-returnable products:
- Resolved or used diet supplements.
- Products returned without original packaging or purchase receipt.
- Products marked with “Final Sale” or “Non-Returnable” labels.
2. Return Process
To initiate a return request:
- Send an email to [email protected] title.
- Enter your order number.
- Describe the reason for the return.
- Attach a photo of the product (if needed).
Our team will review your request and, if approved, will send you the return instructions.
Once we have received and inspected the returned product, we process the refund or exchange.
Important information
- Returning the shipment cost is borne by the buyer, unless the error occurred on our side.
- Refunds will be processed to the original payment method within 5–10 business days after verification.
3. Damaged or defective products
If the product arrives damaged or defective, please contact us within 48 hours of delivery.
To verify the issue, we can request photos of the product and packaging before processing an exchange or refund.
4. Cancellation of Order
Orders can only be cancelled before placement.
After the order is handed over for shipment, cancellation is no longer possible.
If you would like to modify or cancel your order, please contact us as soon as possible.
5. Contact
If you have any questions or need assistance with the return, please contact us:
Email: [email protected]
Website: https://nutricityshop.hu